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Faq – Onakó

Frequently Asked Questions

1. How to access the B2B area?
Visit the page https://www.onako.it/mio-account/edit-account/ and fill out the form by entering the necessary data. Your registration request will be sent to our Sales Department which will approve it manually, after checking the requirements. You will receive an automatic e-mail confirming the sending and subsequently approving for access.

2. How to place an order online?
It is possible to order a supply after logging in to the Reserved Area to view the prices and compositions of the numbered numbers. Once logged in, simply choose the desired color / material combination and the numbered one, then add the selected product to the cart by following the next steps to finalize the pre-order. At the end, you will receive an automatic e-mail confirming receipt of the order and we will contact you to define payment and shipping methods.

3. How to request a customized supply?
We have always been close to shopkeepers to listen to the requests that come to us and to support the latest fashion trends. Send an email to info@onako.it to request a quote tailored to your needs.

4. What payment methods are accepted?
Through the site it is possible to place an order and choose whether to pay by Credit Card, Debit, Paypal or by bank transfer; in the latter case you will automatically receive payment instructions via email and you will also be contacted by our Administration Office.

5. How to receive news and updates from Onakò?
It is very simple, you can register for the newsletter using the form on the homepage or by following our social profiles Facebook and Instagram.

6. Shipping times
We use the best couriers on the national and international territory to guarantee fast deliveries within 24/48 h.

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